Terms of service

Effective Date: August 2026

Welcome to Verona Home Furniture & Design (“Verona Home,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, including any purchases made through the site.

By accessing or using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use this website.

Website Use

You may use this website for lawful personal and non-commercial purposes, including browsing our collections, requesting information, scheduling design consultations, and purchasing products.

You agree not to:

•    Use this website in any manner that violates applicable laws or regulations.
•    Attempt to interfere with the security or functionality of the website.
•    Copy, reproduce, distribute, or exploit any website content without our prior written permission.
•    Use automated systems or software to extract data from this website without authorization.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

Product Information

We strive to ensure that all product descriptions, dimensions, pricing, photography, specifications, and availability are accurate.

Many of our furnishings are handcrafted or made to order. Because of this, dimensions, finishes, materials, specifications, and availability may occasionally change without notice.

Natural materials—including wood, leather, stone, marble, fabric, metal, and other organic materials—may exhibit unique variations in color, grain, texture, veining, or finish. These characteristics are natural and are not considered manufacturing defects.

Product photography is intended to represent our products as accurately as possible. However, actual colors and finishes may vary due to lighting, photography, monitor settings, and the natural characteristics of materials.

Pricing & Availability

All prices are listed in U.S. Dollars.

While we work hard to ensure pricing and product information is accurate, errors may occasionally occur. Verona Home reserves the right to correct pricing, product descriptions, specifications, or availability at any time.

If an order has been placed using incorrect pricing or information, we may cancel or modify the order after contacting you. If payment has already been processed, any applicable refund will be issued promptly.

Product availability is subject to change without notice.

Custom & Made-to-Order Furniture

Many Verona Home furnishings are custom ordered specifically for each customer.

Estimated production and delivery timeframes are provided in good faith but are estimates only. Manufacturing schedules may change due to supplier production, raw material availability, shipping delays, weather, or other circumstances outside our control.

Custom orders may not be eligible for cancellation, return, or exchange once production has begun. Please review your order carefully before final approval.

Design Services

Verona Home proudly offers professional design services, including in-store consultations, in-home design appointments, space planning, room layouts, furniture selection, and product recommendations.

Our design services are intended to help you create spaces that are both beautiful and functional. While we strive to provide thoughtful, personalized recommendations, final room measurements, product selection, installation requirements, and accessibility remain the responsibility of the customer.

To help ensure a successful delivery, we encourage customers to carefully measure all spaces, doorways, staircases, elevators, and access points before placing an order.

Orders & Payment

By placing an order through our website, you represent that all information provided is accurate and that you are authorized to use the selected payment method.

Orders are not considered final until accepted by Verona Home.

We reserve the right to decline or cancel an order due to pricing errors, product availability, suspected fraud, or other circumstances that prevent us from fulfilling the order.

Intellectual Property

All content on this website—including text, photography, graphics, logos, icons, illustrations, videos, designs, layouts, and other materials—is the property of Verona Home Furniture & Design or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Verona Home does not control or endorse the content, products, or services offered by third-party websites and is not responsible for their privacy practices, policies, or content. Accessing third-party websites is done at your own discretion.

Website Availability

We work to keep our website accurate, secure, and available at all times. However, we cannot guarantee uninterrupted access.

We may update, modify, suspend, or discontinue portions of the website or its functionality without prior notice as we continue to improve your experience.

Disclaimer

This website and its contents are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

Except where expressly stated, Verona Home makes no warranties, express or implied, regarding the operation of this website or the information, products, or services provided through it, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in these Terms limits any manufacturer’s warranty or other rights provided to consumers under applicable law.

Limitation of Liability

To the fullest extent permitted by law, Verona Home shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or reliance upon its content.

Nothing in these Terms limits liability where prohibited by applicable law.

Governing Law

These Terms of Use are governed by the laws of the Commonwealth of Massachusetts without regard to conflict of law principles.

Any legal action relating to these Terms or your use of this website shall be brought in the appropriate state or federal courts located within the Commonwealth of Massachusetts.

Accessibility

Verona Home is committed to making our website accessible to all visitors.

If you experience difficulty accessing any portion of our website or need assistance with any information or service, please contact us. We’re happy to help.

Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our business, website, or applicable laws.

The most current version will always be posted on this page with the effective date shown at the top.

Contact Us

If you have questions about these Terms of Use or any aspect of our website, we’d be happy to hear from you.
Verona Home Furniture & Design
Email: info@veronahomefurniture.com
Phone: +1 617-949-2002